Overview of Terms

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any signs of use disqualifies the item automatically for return. Several types of goods are exempt from being returned. 

Additional & non-returnable items:

Our Products and Service comes with a specified time/use warranty – please ensure You fully understand the terms of each product or service before purchasing in order to avoid disappointment should the product or service not be what You expected or not suit Your needs.
Most of our products and or services are non returnable/refundable unless stated otherwise.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where partial refunds could be considered under reasonable conditions:

• Products with obvious signs of use.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank, within 30 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@wheelcorner.co.za

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged due to the manufacturer. If you need to exchange it for the same item, send us an email at  and send your item to our physical address.

Shipping returns

To return your product, you should send the product to our physical address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at admin@wheelcorner.co.za for questions related to refunds and returns.